Al Luxe does not issue refunds, only store credit.You must contact our Exchange Department within 3 days after items are receivedItems must be unworn and unwashed.Grooming products, pierced jewelry or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons.Items must have all tags attached.Items must be returned at the customer’s expense.There will be a 10% restocking fee for returned itemsPlease keep all shipping information in case your items are lost in transitWe reserve the right not to credit you if you return items to us outside the terms of our Returns Policy.
